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FAQs

Frequently Asked Questions

GENERAL QUESTIONS

Is TicToc Concierge, Inc. insured and bonded?

Yes, TicToc Concierge, Inc. and its employees are fully insured and bonded.

What is a Personal Concierge?

A Personal Concierge is a trusted professional that helps you take care of “the business of life".

By delegating time-consuming errands and other logistical tasks to your TicToc Personal concierge, you'll have more time in your schedule for the things you want to do, rather than have to do

What are Concierge Services?

Like Personal Assistance services, our Concierge services are defined as individual services for clients who need assistance managing their professional, personal or social commitments. These services include reservations, reminder services, personal shopping, date scheduling, and management, prescription pickups/drop-offs, wait services, grocery shopping, daily needs, secretarial support……any type of errands or labor-related services that are legal and kind. We pride ourselves on being able to provide services for everything from the routine to the remarkable.

How does a Personal Concierge service work?

Simple. You make a 'to do' list, give us a call, drop us an email or send us a fax and we'll take care of the rest. No matter what kind of errands or chores you need done, we can most likely take care of them for you. No job is too small, too large or too unusual. If you need to do it, then we can help you get it done.

If I sign up for a service package is that the entire cost of the Concierge Service?

It depends. Our hourly and package rates do not include the cost of products or services, postage, long distance charges, third-party charges or other such expenses which may be incurred in the performance of your specified duties. All reasonable and necessary expenses incurred in connection with performing the services are billed as incurred and are subject to a minimum 20% convenience fee.

How are these other expenses paid?

All our concierge services are prepaid so our subscribers and customers must maintain an authorized credit card on file and expenses are billed as incurred. Of course, no charges will be made to your credit card without your advance knowledge and permission.

DID YOU KNOW?

Did you know that feeling rushed is a part of everyday life for today’s busy mothers and fathers?

A whopping 40% of working mothers and 34% of working fathers of children under the age of 18 say they always feel rushed. Let a TicToc Timesaver help you slow down!

Did you know that you could free up as much as 20 hours a week?

By hiring TicToc Concierge to do routine tasks such as grocery shopping, household chores, etc. you would free up as much as 20 hours per week that could be better spent elsewhere

Did you know that only 25% of sick days are taken for illness while 75% of sick days are taken for other reasons?

You could increase your employees' productivity by utilizing TICTOC Concierge. Help your employees help you.

We make your life better by saving you time.

At TicToc Concierge, we believe your time is important. Let us help you save more of that time.

REDUCE STRESS

Household management is no longer all on your shoulders, waiting for you at the end of a long day. TicToc Concierge helps lighten the load and reduce your stress.

INCREASE FREEDOM

Your schedule is no longer packed with the things you HAVE to do and instead, you can now do the things you WANT to do. TicToc Concierge frees up more time to do what you love and love what you do.

YOUR TIME IS WORTH IT

TicToc Concierge hourly rates are reasonable and we even offer special package pricing, so you get more value for your money. Our rates are worth the cost of your free time because your peace of mind is priceless. Let our time work for you.

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